Operation Manager - Hospitality
planning and implementing strategies to achieve constant improvements in employee and visitor satisfaction; keeping abreast of developments in the industry, both internal and external, such as changes in legislation; overseeing health and safety regulations to ensure a safe environment for park employees and the public; setting budgetary and financial strategies; project managing general park developments, including ride design; liaising with contractors, e.g. for the installation and integration of facilities; dealing with human resources and personnel; understanding local community issues; maintaining a critical oversight of marketing functions; monitoring competition. The theme park manager is responsible for every aspect of the day-to-day running of a theme park. This includes key functions, such as managing the customer experience, strategic planning and development, monitoring health and safety, overseeing the park's finances and handling staff appraisals. Additionally, he will be responsibile for the marketing of the park in order to generate business and create awareness. The person must have 10-12 yrs of overall experience in the Amusement Park Industry with min 3 yrs as Head of Operations in a large Amusement Park in Europe, Americas, Japan or South Africa. Qualification: Graduate preferably from a hospitality background. MBA desirable.