Top 7 Tips for Maintaining a Team Connection
Thousands of love songs portray sad stories of the fire going out in a romantic
relationship. Business teams face the same danger. Members of a team can become
too familiar and stuck in patterns of doing the bare minimum when it comes to
teamwork. Similar to the song "You Don't Bring Me Flowers Anymore," the feeling
that occurs when the thrill is gone is usually felt by all involved. As a
leader, you have the power to influence how connected your team remains over
time. Follow these seven tips and you will lead your team around or even through
the rough spots involved with staying connected.
1. Think Big: Help your team remember why they are together. As you face the
day-to-day task of getting work done, the reason for all the effort often gets
lost. In order to keep a team motivated, it is crucial that you have a higher
purpose behind what you are doing. A leader must remind team members that
together, they are moving toward this grand vision. If the captain of the ship
does not seem concerned about where they are headed, why will the crew?
2. Think Small: Every interaction is either a deposit or a withdrawal. As
important as the Big Picture is, it will mean little if the team shows little
value to one another on a regular basis. As the leader, you must model the
importance of valuing each other in daily interactions. Last-minute deadlines
often interrupt common courtesies - however, those times provide even more
reason to acknowledge each other when you have an opportunity. Bob will not be
inspired by your vision if you don't even say hello when you see him in the
halls.
3. Drive the Fun Bus: It is easy to stay connected when you are having fun! Not
to say that you need to sharpen your stand-up comedy act, but be prepared to
inject some fun into the team. High performing teams can burn out by focusing
too much on producing. When you throw some fun into the mix, the team is able to
recharge their batteries and keep going. A great way to add some fun is to do a
relevant team building activity and discussion during your next meeting.
4. Be a Stage Mother: Educate the team on group stages. It is widely accepted
that groups go through stages as they grow. There is the "forming" stage where
everyone plays nice, not wanting to rock the boat. Next comes the "storming"
stage when team members attempt to define what roles they will play in the
group. Then, comes the "norming" stage which sees the group settle into a
standard of working together. After norming, strong groups move into the
"performing" stage. This is the stage we want from the beginning. Finally, the
"adjourning" stage is when the group disbands, sometimes by choice, sometimes
not by choice. Educating your team about the natural growth stages for all teams
will allow them to adjust to the growing pains.
5. Promote Fights: Fighting sure beats resentment. Setting up a culture where
resolving conflict is strongly encouraged will save the team from building
long-term resentments. It is not necessary to have a Don King haircut and
announce, "The Beating in the Meeting" - but you will benefit from promoting an
atmosphere that does not avoid conflict. Although "fighting" is not fun and can
be painful, resentment can destroy a cohesive team without anyone realizing it.
If you notice tensions building, step in and encourage a healthy resolution to
the situation. Deal with it now, or it may spread like a cancer on your entire
team.
6. Create Connections: It only feels like they happen naturally. If you wait for
them to happen, they might not. Schedule opportunities for team members to
connect. This can be done as part of a regular meeting. It can be done by
switching pairings for different assignments. There is a reason the armed
services put soldiers through basic training - they develop individual soldiers
and build connections between soldiers. Have you ever witnessed two old army
buddies reunite? It's enough to bring a tear to your eye! A strong connection is
powerful.
7. Role Play: Make sure everyone knows the role each person plays. Role
ambiguity has ruined more teams than you can imagine. Not knowing what you are
supposed to be doing is frustrating. Not knowing what other members should or
should not be doing can be down right annoying. As the leader, make sure people
know the part they play as individuals and group members. Clear roles will help
you avoid hearing "how come Bob doesn't have to do this...?"
History is filled with many examples of great leaders keeping their team
together during difficult situations. Ernest Shackleton's expedition into the
Antarctic ended with his team successfully working together to survive. Their
boat was crushed by ice and somehow the team worked together to brave the
fiercest conditions imaginable. Shackleton's team remained connected because
they followed the above seven steps. Surely you can use them to help your team
face the challenges of your workplace.